The renowned restaurant Chez Fouad has finally agreed to partner with Uber Eats 📈

The gourmet restaurant Chez Fouad, helmed by the talented Chef Fouad Klayani, has become a gold standard for Lebanese cuisine, showcasing the authentic and refined flavors of the Land of the Cedars. A true visionary, Chef Fouad ventured into the world of delivery in 2019, just ahead of the pandemic.

From the outset of the collaboration between Hop and Chez Fouad, the objective has always been clear: to maintain an exceptionally high standard while making this unique culinary experience accessible to as many customers as possible, delivered quickly and efficiently throughout the city.

+30% ORDERS THROUGH ITS ONLINE ORDERING MODULE 

Thanks to its reputation and the reliability of its delivery service, Chez Fouad has seen almosta third of its orders come from its integrated onlineordering module supplied by Hoptimizer.

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‍ANINCREASE OF OVER 350% IN DELIVERY ORDERS‍

Historically opposed to Uber Eats, the restaurant agreed to use it under one condition: that Hop and the Hoppers (professional couriers) handle all orders and operations. The result? An increase of over 350% in total order volume, all while maintaining strict control over service quality.

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‍OPTIMIZATION OFOPERATIONS

The restaurant Chez Fouad operates with just one device: the tablet provided by Hop! This centralizes all orders, drastically simplifying management and ensuring seamless and efficient order follow-up.

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‍PERSONALIZED CARE

The Hop team ensures that every order runs smoothly, thanks to personalized follow-up and customized support.

With the Hoptimizer solution, Chez Fouad has succeeded in increasing its accessibility and boosting sales, while preserving the excellence and upscale image for which it is renowned.