How Master Sushi boosted its orders by 50% 📈🚀

For the past 5 years, Hoptimizer has been helping Master Sushi to optimize its deliveries and meet the specific challenges of their business.

Discover the impact of this successful collaboration:

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🌍 AN EXPANDED DELIVERY AREA FOR A GROWING CUSTOMER BASE

Master Sushi was unable to deliver to high-density areas because they were too far away and not served by conventional delivery platforms. Thanks to Hoptimizer, these areas are now accessible, enabling a 50% increase in orders and a significant expansion of their local customer base.

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😊 ENHANCED CUSTOMER SATISFACTION

Arthur De P., a loyal customer living in Cologny shares his experience:

I've never had any particular problems. I always receive my sushi in excellent condition, with a courier who takes good care of my order, which is rare in delivery."

This type of return illustrates the impact of carefully selected couriers, who ensure a service that lives up to the expected quality standards.

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🛠 SIMPLIFIED MANAGEMENT THANKS TO LIGHTSPEED INTEGRATION

Before integrating the Hoptimizer solution, Master Sushi's teams spent precious time manually managing orders from different platforms.

Today, with Hoptimizer, 100% of orders - Uber Eats, Just Eat, Online Order Module - arrive directly into their Lightspeed system, reducing errors by 40% and optimizing the equivalent of over 10 hours of work per month.

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💰 STRONG PROFIT MARGINS AND COMPETITIVE PRICES

Thanks to Hoptimizer's delivery optimization, Master Sushi has been able to reduce the commissions charged by other delivery platforms, thereby preserving its margins.

The result: a CHF 48.00 sushi platter retains its price even with delivery, all while boosting the restaurant's profitability. On average, this approach has increased the restaurant's net margin on delivered orders by an impressive 15%.

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Hoptimizer is proud to support Master Sushi in its quest for excellence, combining an impeccable customer experience, optimized logistics and increased profitability. Thanks to its exceptional sushi and perfectly controlled delivery, Master Sushi doesn't just satisfy its customers: it builds their loyalty, while expanding its community of passionate gourmets every day. 🍣✨