Ladurée
Location
Geneva,
Switzerland
Customer since
October 2018
Online ordering module
Discover
Success Stories

Discover how Maison Ladurée efficiently meets delivery demands with premium, optimized last-mile logistics ✨

RESULTS
48%
Retention rate
28'
Average delivery time
4.7 km
Average delivery distance

Since 2018, Ladurée Genève, the famous Parisian house known for its iconic macarons and high-end patisserie, has chosen Hoptimizer as its delivery solution. This strategic partnership has enabled Ladurée to guarantee exceptional customer satisfaction while optimizing its delivery service. Thanks to the Hoppers, every order is delivered with care and speed, even in remote areas or to demanding customers such as corporate customers.

PERSONALIZED DELIVERY

customizing macarons, adding a personal message, or designing a bespoke tiered cake. Hop ensures smooth communication between the customer and Ladurée, while guaranteeing fast, accurate delivery that perfectly meets your expectations.

SPECIAL REQUESTS

Thanks to the flexibility and efficiency of the Hoppers, Ladurée meets all demands—whether it's delivering a stunning tiered cake for a hotel or birthday celebration, or a delicate box of macarons for a simple moment of indulgence.

FAST, EFFICIENT DELIVERY

Maison Ladurée benefits from a fast and reliable delivery service within 24 hours. To exceed the growing demands for speed and meet customer expectations, Hop has enabled local customers to receive their orders in just 30 minutes, all within an unparalleled delivery radius—ensuring exceptional satisfaction for every customer.

With the Hoptimizer solution, Ladurée has found a trusted partner to preserve the elegance and quality of its service.